Which telco are you using?

**Singapore tests update at the bottom of page*

Went to cell on Friday night. Did a poll and found out there were quite a number of DiGi supporters. With their amazing deals on phones, this strategy will pay dividends down the line. A small company undercutting the big giants in Maxis and Celcom, wise move!

Now that the iPhone is coming soon, it would be nice to see how the synthetic benchmarks fair for their network performance. I’m tethered to my Sony Ericsson phone capable of 3.5G HSPDA speeds. I have “H” signal and 5 full bars of network signal. Here is how it went.

Method: Using speedtest.net for raw speed and pingtest.net for latency and how it will perform in real life.

For those of you who haven’t used this service lately, they made changes to the algorithm to show more accurate results. Downloading files, you still get 70KB/s on my informal tests. So a 350 MB episode of TV series would theoretically take 1 h 30 min.

The speedtest is self-explanatory.

The pingtest tests your line quality, and how well it actually performs in real life. VOIP, gaming, and responsiveness is usually measured in milliseconds (a thousandths of a second). It is quite easy to interprete the results. A ping of 91ms locally means that is the amount of time to a local server; the first “hop”! Streamyx, this would be 20 ms (4 times faster). The explanation for this would be Streamyx is wired, and wireless has some overhead due to equipment inefficiencies and background noise.

Note for San Fran (345ms) and Manchester (400ms). Now that is the real benchmark of how good your ISP is. These numbers can be chopped in half if DiGi is willing to make sacrifises and investments in QUALITY bandwidth. Peering with reputable companies like Cogent, Level 3, Global Crossing and paying premium dollar for higher priority, you can see numbers improving drastically.

I will show you this effect in Singapore, where ping to the same servers *should be* twice as fast. Reason being, Singtel / Starhub is willing to pay more for higher priority premium bandwidth. Hence the better latencies.

One real world example why you want this “ping” to be fast is, when loading facebook pictures. When you click “next” when viewing an album, you EXPECT things to just load instantly. If your ISP is able to do that, then it is paying premium bandwidth.

One note: If you call up your Customer service hotline for your ISP, and tell them your speed is slow. And THEIR excuse is “The server you are connected to is slow”. You can call that bull****. All major servers are capable of very very fast speeds, about 500kB/s per user. Even philipkhor.com running on a cheap server can do that speed if your ISP supports it. So it is utter nonsense to put the blame on the “internet” or “internet congestion!”. (ahem, Streamyx, TM Nut..)

If there is one thing you can lobby for, it is latency (bring it down). Not raw speed (higher speeds).

Further reading:

http://en.wikipedia.org/wiki/Latency_%28engineering%29

http://compnetworking.about.com/od/speedtests/a/network_latency.htm

http://rescomp.stanford.edu/~cheshire/rants/Latency.html

p.s Follow me on Twitter @philipkhor for the next 3 days as I venture to Singapore!

*** Singapore test update ***

This is a test to San Francisco test server via Singnet.

Pinging sfo.speakeasy.net [64.81.79.2] with 32 bytes of data:

Reply from 64.81.79.2: bytes=32 time=238ms TTL=48
Reply from 64.81.79.2: bytes=32 time=282ms TTL=48
Reply from 64.81.79.2: bytes=32 time=245ms TTL=48
Reply from 64.81.79.2: bytes=32 time=262ms TTL=46

Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 282ms, Average = 256ms

We need latency of our broadband to be THIS LOW! Come on, Malaysia!

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Period of Accelerated Growth

The period of Accelerated Growth happens very often; in business, personal development or in a church setting. Basically, the idea is that once a business reaches a relatively stable plateau, further expansion could be detrimental if not handled properly. We can see this phenomena happening everywhere around us, and today I will highlight one of the issues facing the Christian church.

I have no experience running a church.

I have no business experience thus far. But I have seen and observed how things happen. There are several key stages that can make or break a business.

Usually, a small church of under 200 regular attendees would have few problems. The management decisions are carried out quickly, there usually is harmony among members because there are fewer “groups” of vocal people. Financially, they are usually struggling but they are still able to manage to pay their bills and pastors. Everything seems good and dandy with the current setting.

A mega church on the other hand have over 2000 people attending regularly week-in week-out. Their ministries are well planned out, and just like a big multinational corporation, they got their departments with different leaders in charge. This setting is my favourite, where everything seems organised and well planned. Mega churches have their problems too, but not as big as what I am about to point out.

Let’s say you have 200 – 800 people attending your church. You are neither big nor small. You don’t receive the “support” or shelter that you used to receive back then when you were smaller. You are not as respected nor organised as a reputable Mega church. You face problems like power struggle, finances for expansion, differing points of views, different sets of beliefs as your new members bring in their old culture and traditional beliefs. Keeping the congregation united is your main focus point now.

When you look back at your past, you see a nice graph showing how you grew from a handful to your current amount. God “tells” you that He has greater plans for you and that you should think Bigger (ala Donald Trump). Your enthusiasm reaches a climax and you’re on top of the world. What you are doing now seems to be working (for the Glory of God).

The leap from 800 to a “mega church” seem steep, but doable. You seem to have a plan, but there are lots of skepticism and doubters holding you back. You bring out your calculator, and compute the percentage growth over the past x years, and project that .. hmm… you might hit a million people in 15 years! You get even more excited.

As a sign of respect, I will not name names. I have seen at least 2 churches in the Klang Valley who got stuck in this “period of accelerated growth” but never moved on. The numbers even dwindled due to certain factions and the “lucifers of the church”. Don’t get me wrong, even big churches like DUMC and SIBKL had their problems when going BIG. Lucky for them, their gamble paid off.

What went wrong for those who failed?

1. Disunity. As numbers grow, more ideas pour in. While that is good, effective people management is vital to your survival.

2. Leadership. Leaders must be brought back to reality; either through failure, or just a BIG bizarre incident. When my friends and I play 9 ball pool, you feel a sense of invincibility once you made a golden break on the first rack. You are on cloud 9, and enjoy this euphoric feeling. Often times, your latter stages will see a dip in performance. As I like to say, “You have just run out your quota of luck, for the day~!!”

3. From Vision to Action Plan. I don’t dispute your visions from God. All I am asking for is that you provide a strategic plan to follow through. It is also good that your members know the framework and timeframe of what you plan to execute. Get people involved, and don’t sideline the big fish. Once you shut out the most talkative or “creative” dude due to personal ego clashes, it will severely hurt you. Not now, but maybe in the future.

4. Money. Money drives a business. Cash flow is like blood in your arteries.. no flow, you die. Have a plan. Blind faith is a risky proposition in light of the current economic climate. Be realistic, yet have faith.

What factors influence those who succeeded?

1. Good core. Don’t be shy to pick your people and leadership team. Put good people in charge of areas of their speciality.

2. Worship team. The core of the church business is good music. Good music to glorify the Lord. You fix that, you’re set.

3. Don’t mention too much about money. Yes, you are in need. But just have faith that God will provide. The less you force this issue, the easier money will flow.

4. Cell church. Everyone is doing it, you should too! Make sure the groups are small. Make sure there is fellowship, follow up so that people feel wanted. As a target, members should meet 3 times a week or 13 times a month. The usual Sunday gathering, the cell group plus one more activity. Have sports, movie watching, it all depends on your demographics.

After everything has been said and done, the most important factor, I believe, is that the leadership must keep in check with reality. Be open to suggestions and opinions, and you should be set. Part A of your plan might have succeeded, but don’t be too cocky too soon!

(** all views are personal and does not reflect the views of any individual or organisations affiliated with Philip Khor. You are welcomed to comment.  **)

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Chelsea v City analysis, United v Villa preview

27 February 2010
Chelsea 2 Manchester City 4
Frank Lampard (42) Carlos Tevez (45)
Frank Lampard (pen 90) Craig Bellamy (51)
Carlos Tevez (pen 76)
Craig Bellamy (87)

It was a good match. Chelsea suffering from Champions League blues.

It is very common to lose a league match after an European night.

Yang Wei and I watched the matched here in Damansara Jaya. Check out our podcast:

(still trying to figure out Premier Pro export settings, sorry)

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Beware of your phone bills

I am on Digi Postpaid. I’m loving it.

Let me highlight some issues with “other” operators and how they “rape” you month after month. Their favourite victims are people who lock in their credit card numbers for auto debit. The usually convince you to do that in exchange for a RM 10 rebate. Here are the top 3 things you should look out for in your phone bill.

1. How much are you REALLY spending on calls?

I look through my summary and the total amount I’m spending on calls is only RM 17.80 a month. SMSes at RM 27.30. On first glance you can say, oh well, I SMS more than I talk? But the truth is, I really talk a lot more than SMS. That’s how I see it. But the one character replies I send to my friends “K” or the 140 character rant all cost the same for me, that is 10 sen to everyone, 1 sen to my “Friends & Family”. I calculated this average and it turns out I’m paying 8.6 sen per SMS. Now all you Hotlink people are laughing in your pants right now because of your 1 sen to all Maxis users. Yes, you have the right to laugh.

2. Data “unlimited”

Digi’s 3G service is the best in Malaysia. Consistent speeds in many places, even when it falls back to EDGE speeds in remote areas. I was lucky to catch their RM 48 / month introductory promo deal, but if not their current RM 58 / month for 3 GB of 3G speed is awesome compared to other telcos out there.

If you’re using pay per use, then chances are you’ll likely be raped here.

Modern smartphones sip bits of data every time to ask it to randomly check RSS feeds, e-mail or accidentally leave your Instant Messaging client stray. SOME PHONES even “phone home” to their mothership. GPS technology sucks data even if you have downloaded maps. This is because most phones use “assisted” cell triangulation to figure out where it is in conjunction with the dedicated GPS chip. It is the “a” in AGPS.

Bottom line, get Digi 3G unlimited service, save your headaches with overbilling.

3. Bonus Points & Rewards

If you have them, use them up (minimum subscription period of 6 months). I just got a RM 12 rebate for my next upcoming bill. And I’m on the DG30 basic plan. Reason? Most my activities are on the Internet.

(That 40.86 was an error corrected by Digi after a complaint. Credit goes to the hardworking backroom staff.)

So that is about it. Most providers provide e-billing where you can see full records of your transactions. That is also one of the pros of going Postpaid. The cost of entry is relatively low. Then again, if you enjoy cheap SMSes, go with Hotlink.

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