Thinking Positively – July 2024 letter to the audience
Second half of 2024 just started with a bang. Went to Planetshakers Conference, the 20th year of Planetshaker’s existence. I enjoyed the atmosphere and the music. It was a lightshow with lasers and really loud speakers like a rock concert. Check out my TikTok / Instagram for more.
https://www.instagram.com/philipkhor
Work has been challenging. We are in Customer Service so the customer is always prioritised. After a session, they get to choose Survey YES / NO meaning was the issue resolved or not and how satisfied they are. I didn’t manage to satisfy that many customers, and that’s hurting my score.
I was told that I didn’t believe what I say. That’s why it wasn’t convincing. Another observation is that we need to dominate and take control of the call. Some of these skill are lacking in my ENFP nature. Maybe I’m not suited for this job? Only time will tell.
Merdeka is coming soon, there’s a long weekend, hopefully, my leave application will be successful.
In line with this month’s theme “think positively”, we must be careful not to be delusional, or as the millennials put it, “delulu”. It’s good to think that something better is ahead and there’s a future. But we must balance it with hard facts and reality. I like to think Philip Khor is a positive thinker. I see the brighter things in life and the good in every situation. I think we can all do better by being positive and a little bit optimistic.
It’s hard when the cards are not in our favour. But we have to soldier on with heads held up high. If you’re on Spotify / Youtube Music / Apple Music – listen to Planetshakers – Winning Team.